At Katarama Luxury, we are committed to providing a hassle-free experience for our passengers. If you need to request a refund, please note the following guidelines:
For online bookings, refunds will be processed and credited back to the original payment method within 7 working days.
If you have purchased your ticket from a physical counter, you can also request a refund, and the process will be handled in accordance with our operator policies.
Please be aware that all refund requests are subject to our Operator Policies, and terms may vary based on the specific circumstances of your booking.