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Journey

Tafuta Bus

Tafuta Bus

Inter destinations and date of travel

Lipa

Lipa

M-Pesa, Tigo pesa, Airtel money, Tpesa, Mobile banking

Uthibitisho

Uthibitisho

SMS email or download ticket

Safiri

Safiri

Present SMS download or printed ticket

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Frequently asked questions

Booking bus tickets is simple and quick with katarama . You can use our website, or Android or iOS mobile app to buy your bus ticket from any of the available bus operators. First, select your boarding and destination locations, and enter the date you want to travel. Then click the “Search” button. Compare buses, available seats, schedules, and prices; after selecting the bus that suits your preferences, enter your passenger information and card details.

To cancel your bus ticket, log in to the bus ticketing system, navigate to your bookings, select the ticket you wish to cancel, and follow the prompts to complete the cancellation. Make sure to check the cancellation policy for any applicable fees.

Refunds for canceled bus tickets typically depend on the bus companys policy. In most cases, refunds are processed within a few business days, but it can take up to a week for the funds to reflect in your account. Be sure to check the specific refund policy of the company when canceling your ticket.

If you encounter issues during booking, first try refreshing the page or restarting the app. If the problem persists, contact customer support through the bus ticketing system’s help center or customer service hotline. Keep any relevant details like error messages or screenshots handy to assist in resolving the issue quickly.