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CANCELLATION POLICY

  • The cancellation terms are different for each bus operator and are set by Katarama Luxury. These terms are shown while booking as well as on the ticket printout/email confirmation.

  • Tickets booked online should be canceled online only.

  • Katarama Luxury will charge a cancellation fee in addition to the charges applied by the bus operator for every seat canceled.

  • Cancellation charges are applicable on the original fare but not on the discounted fare. The cancellation charges are deducted from the collected/discounted fare, and the balance is refunded.

  • Some operators accept partial cancellation. Please review the cancellation terms on the ticket.

  • Preponement or postponement cannot be done once the ticket is confirmed.

  • Service fees are non-refundable for ticket cancellation/service cancellation.